From Automotive Retailing Today...
Job Definition
Entry-level service technicians inspect, maintain and repair automobiles, while training with skilled technicians.
As with all positions within dealerships, entry-level service technicians are expected to uphold the highest ethical standards.
Job Duties
The duties of an entry-level service technician include:
- Performing safety inspections, basic maintenance and minor repairs as directed.
- Conducting oil changes and lubrication work.
- Communicating with service advisor if additional work is needed on a vehicle or if repairs will not be completed in time frame, so that customer can be informed.
- Inspecting and test-driving new vehicles to ensure that all features function properly.
- Installing optional equipment on new vehicles as specified by the customer or dealer.
- Working alongside an assigned skilled technician to learn how to perform quality vehicle service maintenance and repairs.
Job Requirements
Entry-level technicians should possess mechanical aptitude and knowledge of how automobiles work. Experience working on motor vehicles in the Armed Forces or as a hobby is also valuable.
People working within the automotive retail industry often have to work extended hours, evenings and weekends to achieve their goals.
Education Requirements
Most employers regard the successful completion of an automotive technology training program in a National Automotive Technicians Education Foundation (NATEF)-certified high school or community college as the best preparation for service technicians. Automotive Youth Educational System (AYES) programs in high schools and community colleges provide excellent training and internship opportunities. Professional certification from the National Institute for Automotive Service Excellence (ASE) is preferred.
Focusing on the following coursework may be useful to those seeking a career in automotive service: mathematics, computers/electronics, automotive service and technology and courses that teach analytical skills.
Career Path
Entry-level service technicians may become mid-level technicians after a few years of experience and at least one specialized certification from the National Institute of Automotive Service Excellence (ASE).
Salary Range
The average annual earnings of entry-level technicians are approximately $24,000 to $31,000. Earnings vary depending on experience, and the dealer's geographic location and size.
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Benefits
Benefits vary by employer, but most dealerships offer on site training, health insurance, retirement plans, and other benefit options. Talk with the specific dealer human resource manager about benefit packages.
Physical Demands
Working in the automotive industry can be physically demanding. Certain positions require employees to spend most of their workday on their feet and to carry heavy and awkwardly sized items. A reasonable level of physical fitness and flexibility is beneficial.
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